1) Request Window

Refund requests may be reviewed within 7 days after payment.

2) Conditions

• Material technical issues preventing acceptable output.
• Erroneous payment or duplicate transaction.

3) Exclusions

• Subjective dissatisfaction without confirmed technical faults.
• Service misuse or violations of law/terms.

4) Request Process

Submit transaction details and issue description via Contact. We aim to respond within 3 business days.